SQL Server Reporting Services (SSRS) Emails Invalid Report Links

September 22, 2016

Typically it’s unnecessary to adjust the default SSRS email report settings, but sometimes it’s unavoidable. For instance, in our case we needed to expose the SSRS web portal on a specific URL.

We’re using the latest version of SSRS: SQL Server SSRS 2016

I found several references and guides on how to change this via the SSRS configuration file:

{MSSQL DIR}\MSRS13.MSSQLSERVER\Reporting Services\ReportServer

All the guides correctly identified the <UrlRoot> node. However, what was not made clear was what value to use.

After some trial and error the solution was:

Restarting the SSRS services is required after making this update.


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An information technology professional with twenty four years experience in systems administration, computer programming, requirements gathering, customer service, and technical support.